Announcement
February 18, 2020
👭 Timelines of your customer friendships
Today we have removed the conversation history card in your side bar in order to give more weight to the conversation timeline that shows you the context and frequency of your relationship with your customer.
The timeline lets you:
- Get an at-a-glance view of your relationship with each customer. 👀
- Understand how often you communicate 🕐
- See which channels you usually communicate on 📱💬💌
- Easily navigate to recent conversations to gain a better understanding 🤹♂
- Navigate to all previous conversations 🔚
Thanks for your feedback