What's new

Dixa news feed and changelog.

New
April 07, 2020

"Right to left" text support πŸŽ‰πŸŽ―

Dixa now supports the detection of languages that type from right to left, which means that the text direction gets automatically detected in the beginning of every new paragraph. All formatting options are also available in β€œright to left” text direction ⬅️

🚩 Disclaimer: this feature is currently only enabled for typing in the text editor and not yet for pasting in texts or quick replies, which will be added in the coming weeks.

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New
February 24, 2020

Auto-tag calls and chats! πŸ“žπŸ’¬πŸ·

We are happy to announce that we have now added the ability to automatically apply tags in call flows and chat flows. This was previously already possible in email flows and you can now use it for all your flows! πŸ™ŒπŸ€©

TAGS in call flows πŸ“žπŸ·

TAGS in chat flows πŸ’¬πŸ·

If you use the new tag action in call or chat flows, you will then see the selected tags be automatically applied to the conversations that get routed through that part of the flow:

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