What's new

Dixa news feed and changelog.

New
February 27, 2026

Conversation Redaction & Knowledge Auto-translations 🎉

Great news! Two major features - Conversation Redaction and Knowledge Auto-translations have officially graduated from our Early Access Program and are now available to all customers.

Conversation Redaction 🖊️ Protect privacy without losing the story. This feature allows you to redact PII (Personally Identifiable Information) from conversations without anonymizing the entire message. You can now retain full context while ensuring sensitive data is not stored.

Knowledge Auto-translations 📑 With one-click translation, you can instantly localize your knowledge articles into multiple languages, making multi-language management a breeze.

emoji negative reaction for 'Conversation Redaction & Knowledge Auto-translations 🎉 ' emoji neutral reaction for 'Conversation Redaction & Knowledge Auto-translations 🎉 ' emoji positive reaction for 'Conversation Redaction & Knowledge Auto-translations 🎉 '
Thanks for your feedback